“Using Technology to Set a Baseline for Communication and Measure the Effectiveness of Communication Strategies over Time”
I will presenting this topic at the 24th Annual International Program Management (IPM) Conference in Bethesda, MD. This is an extension of my previous research on methods to track and measure communication and therefore, make communication strategies more effective.
The IPM Conference is the premier international event on program management for government and industry. It is co-sponsored by NDIA, CPM and SCEA (the National Defense Industrial Association, the College of Performance Management and the Society of Cost Estimating and Analysis, respectively). If you are interested in learning how to track, measure or improve project performance, this is a great conference.
Here is a brief abstract of the presentation.
Communication is central to project success. This presentation describes how to use communication technologies (e.g. email, wiki’s, message boards, yelp, etc.) to establish a baseline of communication activity on a project. Metrics will be discussed to measure and track ongoing communication strategies against that baseline to maximize the effectiveness of communication strategies used on projects. Based on techniques first introduced at EVM World 2012, this presentation extends those techniques to real-world scenarios, provides specific details on how to measure and track communication and, offers examples of items to change in communication strategies to improve project performance.